Professional eBay store setup, bulk listing creation, Promoted Listings strategy, and full customer service management — end to end.
A professional eBay store is your brand's home. I set it up correctly from day one — design, categories, policies, and tools.
Custom eBay Store banner, logo, category structure, and About page — cohesive brand experience that builds buyer trust.
Logical store category architecture so buyers can easily browse your full catalog aligned with how your buyers actually shop.
Choosing the right eBay Store subscription (Basic, Premium, Anchor) based on listing volume and final value fee savings analysis.
Professional shipping policies, return policies, and payment policies that maximize conversion while protecting you as a seller.
Connecting your eBay store to third-party tools — Linnworks, Inkfrog, or CrazyLister — for efficient listing and order management.
Configuring your seller account for Top Rated Seller status from day one — the right shipping times, tracking requirements, and defect prevention.
Professional listings at scale — from 10 to 10,000 items, all optimized for eBay Cassini search.
80-character eBay titles packed with the highest-traffic keywords, using Terapeak and eBay's own search suggest data.
100% item specifics completion — the #1 most overlooked listing factor. Missing specifics = invisible in filtered searches.
eBay-compliant images (white background for main, lifestyle for gallery) at minimum 500px with zoom capability.
Setting up parent-child variation listings for multi-variant products to consolidate reviews and improve search visibility.
Terapeak-backed pricing analysis — positioning your items at the sweet spot between competitive ranking and profitable margins.
Relisting stale fixed-price listings that have lost visibility, and relisting auctions strategically to reset Cassini's new listing boost.
eBay Standard, Advanced, and Express promoted listing campaigns — managed for maximum visibility and measurable ROAS.
Cost-per-sale ads — only pay when a sale results from your promoted listing. Optimal ad rate per category set to maximize visibility.
Cost-per-click keyword campaigns with full bidding control. Similar to Amazon Sponsored Products — fully managed weekly.
Auction-format ad placements for time-sensitive listings, high-velocity seasonal items, or liquidation events.
Weekly reporting on impressions, clicks, sales, ad rate effectiveness, and ROI across all promoted listing campaign types.
Continuously testing ad rates by category — the sweet spot between visibility and profitability is different for every product type.
Ramping up promotion budgets ahead of peak periods (Q4, Mother's Day, Back to School) and pulling back during slow periods.
Data-driven keyword and pricing strategy using eBay's own Terapeak tool to understand exactly what buyers search and pay.
Using eBay's Terapeak tool to analyze 365 days of historical sales data — sell-through rates, average prices, and top keywords.
eBay-specific keyword research using search suggest, Terapeak data, and competitor title analysis to find exactly what buyers type.
Analyzing comparable sold listings to position your items at the sweet spot — competitive enough to rank, profitable enough to grow.
Monitoring your sell-through rate (STR) — the % of listings that sell. Low STR = visibility problems. I diagnose and fix the root cause.
Deciding which listings should be fixed price vs. auction format, and when to enable Best Offer — with auto-decline thresholds configured.
Keeping all performance metrics above Top Rated Seller thresholds — 98%+ positive feedback, <0.5% defect rate.
Your eBay feedback score is your reputation. I protect it proactively and manage every buyer interaction professionally.
Responding to all buyer messages within 24 hours. Professional, policy-compliant responses that resolve issues and convert inquiries.
Processing returns professionally — minimizing negative feedback by making the returns experience smooth even for the buyer's fault returns.
Daily monitoring of new feedback. Immediate action on negative feedback — seller response, buyer contact, and revision requests.
Proactive management of eBay Service Metrics — Item Not as Described and Item Not Received rates — to maintain TRS status.
Managing 'Item Not Received' cases — tracking number uploads, carrier coordination, and eBay case filing for lost packages.
Keeping all performance metrics above TRS thresholds for the 10% final value fee discount and Cassini search ranking boost.
Flexible monthly retainers. No long-term contracts. Cancel anytime.
New to eBay
Setup & early growth phase
Active seller scaling up
Full management included
Large catalogs & high volume
Tailored to your needs
The Team
The experts managing your Ebay account.
